Account Manager (Client Partnerships)

Keep agency and founder accounts healthy after the sale. You sit between delivery and the client: scope, communication, renewals, and expansion, without turning into a project coordinator-only role.

What you'll do

• Own the relationship for a small set of agency and SaaS accounts
• Translate client pressure into clear asks for engineering; protect scope without being obstructive
• Spot expansion: new modules, retainers, sibling brands, and hand commercial close to BD / AE
• Run weekly status that is useful (risks, decisions, next demo) rather than status theatre

What we're looking for

• 3+ years in account management, customer success, or delivery-facing client work at an agency or software shop
• Calm under UAT and launch week. You do not hide bad news
• Enough technical literacy to talk about APIs, environments, and release risk
• Strong written English for distributed stakeholders

How to apply

Email your resume and a short note on an account you retained or expanded to [email protected].